Subscriptions
iPhone subscriptions, billing, refunds, and cancellations are managed through Apple. Open the App Store account page on your iPhone to review or change a subscription.
Support
Via Fortis Support
Need help with Via Fortis? Email support with what happened, what you expected, and the device you were using.
Contact
Email:
[email protected]
We aim to respond within 1-2 business days.
What to include in your message
- A short description of the issue
- What you were trying to do
- Your device (if relevant)
- App version (if visible)
- Screenshots (if helpful)
Restore Purchases
If Pro does not appear after subscribing, make sure you are signed in with the same Apple ID and use the restore purchase option in the app.
Account & Data
You can delete your account from the app menu. Your training data belongs to you; see the Privacy Policy for details on storage, deletion, and export handling.
iPhone & Web App
Via Fortis is an iPhone app. Android users can use the web app for the free tracking experience at app.viafortistraining.com.
Importing from Hevy
Bring your strength workouts from the last 90 days into Via Fortis.
- In Hevy, go to Profile, Settings, Export & Import Data, Export Data, then Export Workouts.
- In Via Fortis, open Settings and choose Import from Hevy. You will need a verified email and an internet connection.
- Select the CSV file, review what will come in, then import.
Your file stays on your device. Only the workouts you import are saved to your account. Cardio and timed sets are not imported, and a file can be up to 10 MB and 25,000 rows.
Changed your mind? Undo last import in Settings removes your latest import and keeps any workouts you have edited since. Importing the same file again skips workouts already in Via Fortis.